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Use cases / Hospitality

AI for vacation rentals and lodges that ship guest stays, not phone calls.

Direct booking sites, channel management integration, guest communication automation, multi property support, and voice assistant for FAQ. Built by an engineer who shipped a cabin rental property in the Ozarks.

Free Hospitality AI audit, 48 hours See pricing
01The problem

OTAs take 18 percent. The phone takes the rest of the day.

Most vacation rental pain is high OTA commissions, repetitive guest questions, and a calendar that desyncs across Airbnb, Vrbo, and the direct site. Direct bookings are profit. OTA bookings are revenue. Most operators do not capture enough of the direct side because the direct booking experience does not match Airbnb.

Operators we have spoken to ship the same four bottlenecks. Channel desync that double books a unit. Guest questions answered fifty times. Cleaning crew schedules built by hand. And direct booking conversion that lags the OTA.

  • Channel desync. Booking on Airbnb does not block on Vrbo, double books a unit, costs a refund plus a one star review. iCal sync alone is not reliable.
  • Repetitive guest questions. "What is the wifi password?" "How do I get to the cabin after dark?" "Where is the closest grocery?" Asked daily, answered manually.
  • Cleaning crew schedules. Bookings end Sunday at 11. Cleaning crew has eight units, four cleaners, three hours. Schedule built by hand every week.
  • Direct booking conversion. Guest comes from Google, lands on the site, looks at availability, fails to convert because the booking flow is two screens worse than Airbnb.
02What AI does

Five capabilities that fit inside Airbnb plus Vrbo plus your direct site.

Direct booking site

Hand coded property pages with availability calendar, instant book, Stripe payment, and SEO surface that ranks for "cabins near [destination]". Websites pillar.

  • per property pages
  • schema for lodging
  • image gallery

Channel manager integration

One source of truth for availability and rates pushed to Airbnb, Vrbo, Booking, and direct. Real time, not iCal polling.

Guest comms automation

Pre stay welcome, check in instructions, mid stay check, post stay review request. Triggered, templated, on time. Workflow pattern.

Voice assistant for FAQ

Guest calls or texts. AI answers wifi, directions, grocery, attractions, late check in instantly. Escalates real issues. Voice pattern.

Cleaning crew schedule

Bookings drive cleaning windows automatically. Crew gets schedule on phone, signs off via app, owner gets photos.

03Real work

White River Cabins.

White River Cabins is a vacation rental property near the White River in the Ozarks. We built a direct booking site that captures the destination search and routes guests to instant book without OTA commission. The site uses lodging schema, image gallery, and a voice text assistant for guest questions during the stay.

What ships on that property: per cabin pages with full LodgingBusiness schema, dynamic availability, Stripe direct payment, automated comms, and the SEO stack that lifts the property into Google AI Overviews for "Ozark river cabins" and similar destination queries.

Other case studies
04Pricing

What Hospitality AI work costs.

For most vacation rental operators a ,497 build plus a 97 monthly retainer ships the direct booking site plus comms automation within four weeks. Multi property and channel manager integration is quoted from the ,997 tier.

The 97 Full Visibility Stack is the right baseline for any rental that wants destination search visibility plus a direct booking surface that competes with the OTAs. See all pricing.

05Hospitality FAQ

Buyer questions, Hospitality specific.

Will I lose my Airbnb listings?

No. The direct site complements OTA listings. Channel manager keeps both calendars in sync. Most operators see direct bookings rise without OTA bookings falling.

What about transient occupancy tax?

The booking system collects and remits TOT for your county. We configure the rate at deploy and the booking confirmation shows it as a separate line item.

Can the AI handle a guest emergency?

The voice assistant is built to escalate emergencies to the owner phone immediately. AI handles routine questions only. Lockouts, broken plumbing, and safety incidents page the owner.

Does the direct site rank against the OTAs?

For destination plus property type queries, yes when paired with the answer engine optimization stack. OTAs dominate brand searches; direct sites dominate informational and long tail queries.

What about ADA compliance and accessibility?

Sites ship with WCAG 2.1 AA targeted compliance, semantic markup, and an accessibility statement page. We do not claim full ADA certification because the standard is non binding for small business; we ship the work that meets the spirit of it.

06Other industries

Other verticals we ship to.

TX

Tax

CPA firms, tax preparers, ITIN, S corp, audit defense

RE

Real estate

Listings, CMAs, neighborhood guides, lead routing

CO

Construction

Quotes, scheduling, project galleries, customer portals

CS

Combat sports

Class booking, member portal, video, kids program

ME

Medical

Patient portals, HIPAA aware intake, scheduling

IN

Insurance

Quotes, agent CRM, lead routing, policy RAG

EC

E commerce

Storefronts, inventory, AI search, support RAG

All use cases