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Use cases / Verticals

What we build, for the industries we know cold.

AI integration and custom software is most useful when the engineer understands the vertical. Here are the industries where we have shipped repeatedly and have proven patterns ready to deploy.

Verticals

Verticals we ship to repeatedly

The engineer who builds it understands your vertical. We have shipped to all eight verticals above more than once. The patterns are battle-tested — your build inherits them on day one.

Tax & accounting

Document parsing (returns, receipts, K-1s), client portals with secure intake, RAG over IRS publications, audit-defense knowledge bases, ITIN-ready intake forms.

  • SOC2-aware architecture
  • HIPAA-friendly hosting
  • e-signature integration
  • audit logging

Real estate

Listing import/export pipelines (MLS → site), CMA generators, neighborhood guides at scale, lead routing automations, custom CRM front-ends.

  • IDX integration
  • schema for properties
  • image automation

Combat sports + fitness

Class schedule + booking, member portals, video library, kids program intake, waivers + e-sign, customer comms automation.

  • Stripe billing
  • video DRM friendly
  • auto waivers

Medical clinics

Patient portal front-ends (we are not the EHR), HIPAA-aware intake forms, multi-physician scheduling, secure document upload, RAG over treatment protocols.

  • HIPAA hosting
  • BAA available
  • real intake

Insurance + financial services

Quote pipelines, lead routing, policy document RAG, agent CRM front-ends, compliance-aware content workflows.

  • SOC2 hosting
  • audit trails
  • multi-state aware

E-commerce + retail

Square/Shopify integrations, custom storefronts, inventory automation, customer support RAG, AI product search.

  • headless commerce
  • real PIM patterns
  • RAG over catalog

Hospitality + rentals

Direct booking sites, channel management, guest comms automation, multi-property support, voice assistant for FAQ.

  • iCal sync
  • auto comms
  • real reviews

Construction + trades

Quote pipelines, scheduling, project galleries, lead routing, customer portals, after-sale automations.

  • fast intake
  • geo-aware
  • job-site capture
AI use patterns

Where AI fits inside an existing workflow

📚

Knowledge retrieval

Staff query private docs in plain English, get cited answers in seconds. Single highest-leverage AI use for any business with a knowledge base.

📨

Customer support automation

Tier 1 ticket triage, draft replies, classification, sentiment routing. Saves the human agent for the cases that need them.

🧾

Document intake

Receipts, invoices, IDs, forms, contracts — extracted to structured data, validated, routed.

🔍

Site search

Replace Algolia/keyword search with semantic + LLM-grounded retrieval. Customers find what they want, not what they typed.

📊

Analytics + reporting

Natural-language queries against your business data. "Which products are trending?" returns charts, not SQL.

📞

Voice + phone

Phone agent automation for after-hours, intake, scheduling. Real-time speech to text + LLM + text to speech.